deereese's Blog

                                            Naressa D.S. Jones
                                            301 North 200 East
                                      Pleasant Grove, UT 84062


deehippy@yahoo.com                                                                                       (801) 427-7684
 

Work Experience


June 2007 - January 2008                Premier Mentoring Inc.                                                  Draper, UT
                                                     Receptionist/ Customer Service/ Compliance Officer
      •          Inbound customer services
      •          Organize office paperwork
      •          Trained on computer and phone systems
  
April  2007 – June 2007
Orem, UT
                                     KFC
                         Fast Food/ Cashier and Runner
            •    Fast food runner
            •    Completed orders
            •    Cashier, cook and cleaned

April 2006 – April 2007              Convergys/ Cingular At&t Project    
Orem, UT
                    Phone help/ Escalation/ Sales repesentative
            •    Inbound escalation calls
            •    Trained other associtates on phone and computer systems
            •     Customer service , bills, phone questions etc.
Augest  2005 – November  2006       
Orem, UT                                            Mserve
                      Phone Sales Associate
            •    Provide customer service
            •    Online technical support
            •    Fill orders and question support

November 2002 - October  2005        Wal-Mart                       
American Fork,Orem, Lindon, UT
                    In Stock/ Floater
•    Proficient in all departments and truck unloader
•    Inventory control and loss prevention specialist
•    Ordered and stocked products in multiple departments
               
   
Education

May  1999 – May 2003    Pleasant Grove High School
Pleasant Grove, UT
                                                           Degrees/ Awarded:
                                                       
         High school diploma

                                                Other Qualifications

                              
                                    •      Microsoft applications       
                                    •      Proven multitasking
                                    •      Type 42 wpm
References
           Available on request