May 26, 2008 | 12:17 AM
Category:
News
Naressa D.S. Jones
301 North 200 East
Pleasant Grove, UT 84062
deehippy@yahoo.com (801) 427-7684
Work Experience
June 2007 - January 2008 Premier Mentoring Inc. Draper, UT
Receptionist/ Customer Service/ Compliance Officer
• Inbound customer services
• Organize office paperwork
• Trained on computer and phone systems
April 2007 – June 2007
Orem, UT
KFC
Fast Food/ Cashier and Runner
• Fast food runner
• Completed orders
• Cashier, cook and cleaned
April 2006 – April 2007 Convergys/ Cingular At&t Project
Orem, UT
Phone help/ Escalation/ Sales repesentative
• Inbound escalation calls
• Trained other associtates on phone and computer systems
• Customer service , bills, phone questions etc.
Augest 2005 – November 2006
Orem, UT Mserve
Phone Sales Associate
• Provide customer service
• Online technical support
• Fill orders and question support
November 2002 - October 2005 Wal-Mart
American Fork,Orem, Lindon, UT
In Stock/ Floater
• Proficient in all departments and truck unloader
• Inventory control and loss prevention specialist
• Ordered and stocked products in multiple departments
Education
May 1999 – May 2003 Pleasant Grove High School
Pleasant Grove, UT
Degrees/ Awarded:
High school diploma
Other Qualifications
• Microsoft applications
• Proven multitasking
• Type 42 wpm
References
Available on request